Customer Service

iPage Rant

I have used iPage for a couple months now and I have to say they are not as good as they say they are. Yes, they do offer unlimited disk space, emails, mysql databases, bandwidth etc. But, there is one catch, they are constantly down. Not too long ago my blog was down more than it was up but, I realized that the only database that was crashing was my Wordpress database, the forum has never crashed and has been very fast. I have created a new database and exported all my files the new one...

Customer Service: The Best and Worst Companies

Customer Service is something that no Geek wants to deal with, doesn't matter what company it is. But, we all have to deal with it, whether we like it or not. Lots of people have been debating on Twitter as to which company has the best customer service. There were people who debated that Verizon, Comcast, and Apple have the best. Other people debated that Verizon, Comcast, and Dell are the worst for customer service. I actually called every single one of these companies at one time or another t...

Dell, It’s Time To Get It Together.

I used to be a decent fan of Dell's products for quite a few years now - until I bought an actual product. On December 21st, I bought a beautiful 23'' Dell Monitor online from Dell. It was projected to come on December 30th, and I was fine with that. I could wait 9 days. However, on the morning of the 29th, I got an email from Dell telling me my order has been delayed until the 6th of January. At first, I was furious, but then I thought of how great the monitor would be, so I decided to cont...